Centaurus Hospitality Management

Our expertise

Centaurus Hospitality Management's operational expertise covers the entire hotel value chain: from project development to management and marketing of high-end hotels. As a manager, investor and hotel owner, this central star in the Centaurus constellation has a unique international expertise, mastering all aspects of a complex and highly competitive sector. Hotel investment, requiring preparatory audit and technical assistance, management in the broadest sense, including operational, financial, tax, IT, human and legal management, the sales force combining a powerful strategy of Yield/Revenue Management and web-marketing, are all fundamental elements for which we have the secrets.

Our expertise,  hospitality

 

PUSHING THE BOUNDARIES OF HOTEL MANAGEMENT, AN INTERNATIONAL EXPERTISE

After becoming a reference in the Parisian hotel market, Centaurus Hospitality Management, fueled by the entrepreneurial spirit of its founders, quickly looked at the international scene. In 2014, the creation of the 5-star Maison Albar Hotels brand brought the Centaurus constellation into a new dimension. First France, then Portugal and China, but soon the rest of the world, our ambition is to expand the limits. By 2030, Centaurus Hospitality Management intends to operate 150 hotels. 

Human resources

• Implementation of a human ressources group vision and bold projects
• Legal expertise and management of the Staff Representatives
• Support and coaching of teams in the implementation of action plans

Legal advice

• Legal follow-up of contracts
• Follow-up of insurance and litigation cases

DEsign & construction

• Requesting and obtaining administrative authorizations
• Selection of partners and suppliers
• Budgetary and scheduling management of the project
• Definition of the concept

IT & networks

• Maintenance and improvement of IT systems
• Management of transverse hardware & softwar projects
• Cyber security
• Technology intelligence

management & operations

• Support of hotel managers and liaison with Centaurus Hospitality Management support teams
• Implementation and monitoring action plans for investments, customer experience, purchasing, supplier relations and partners
• Compliance with hotel standards, processes, health and safety standards

FINANCE & accounting

• Implementation of budgets and financial statistics
• Follow-up of the loan and bank agreements
• Cost control
• Financial reporting

sales & marketing

• Referencing and promotion via the various Online Travel Agencies (OTA)
• Production, development and management of websites
• Definition and implementation of an online strategy
• CRM / Customer Relationship Management
• E-Reputation

YIELD & REVENUE MANAGEMENT

• Analysis and management of macro and micro data
• Real-time revenue optimization
• Definition of pricing policy

communication

• Definition of communication strategies
• Management of press and influencer relations, press campaigns and social media
• Photo shoots and events organization

F&B and entertainment

• Concept creation and positioning of the restaurants
• Selection & sourcing of products
• Event planning and common areas entertainment

developpement

• Sourcing & analysis of hotel projects (acquisition and/or management)
• Setting up operations and partnerships
• Assistance with selecting service providers and suppliers
• Market and competitive intelligence

Human resources

• Implementation of a human ressources group vision and bold projects
• Legal expertise and management of the Staff Representatives
• Support and coaching of teams in the implementation of action plans

Legal advice

• Legal follow-up of contracts
• Follow-up of insurance and litigation cases

CONSTRUCTION & RENOVATION

• Requesting and obtaining administrative authorizations
• Selection of partners and suppliers
• Budgetary and scheduling management of the project
• Definition of the concept

Operation & MANAGEMENT

• Support of hotel managers and liaison with Centaurus Hospitality Management support teams
• Implementation and monitoring action plans for investments, customer experience, purchasing, supplier relations and partners
• Compliance with hotel standards, processes, health and safety standards

FINANCE & ACCOUNTING

• Implementation of budgets and financial statistics
• Follow-up of the loan and bank agreements
• Cost control
• Financial reporting

SALES & MARKETING

• Referencing and promotion via the various Online Travel Agencies (OTA)
• Production, development and management of websites
• Definition and implementation of an online strategy
• CRM / Customer Relationship Management
• E-Reputation

yield & Revenue management

• Analysis and management of macro and micro data
• Real-time revenue optimization
• Definition of pricing policy

communication

• Definition of communication strategies
• Management of press and influencer relations, press campaigns and social media.
• Photo shoots and events organization

F&B AND ENTERTAINMENT

• Concept creation and positioning of the restaurants
• Selection & sourcing of products
• Event planning and common areas entertainment

 

Developpement

• Sourcing & analysis of hotel projects (acquisition and/or management)
• Setting up operations and partnerships
• Market and competitive intelligence

Full support in all areas

IS and networks

• Maintenance and improvement of IT systems
• Management of transverse hardware & softwar projects
• Cyber security
• Technology intelligence

Hotels
mainly owned by Centaurus

Centaurus Hospitality Management OPERATES ALL THE HOTELS OF THE GROUP

including hotels under Management Agreement

and hotels under Commercializtion Agreement

Jean-Bernard Falco has been an entrepreneur for nearly 25 years. He began his career in banking, between 1993 and 2005, as a wealth management consultant specializing in hotels. In 1997, he bought a real estate agency specialized in hotel transactions in Paris. In 2005, he founded Centaurus Hospitality Management (former Paris Inn Group), the Centaurus group's hotel management company, side by side with his wife, Céline Falco, who comes from a family of four generations of hotel owners. Simultaneously serving as a judge at the Bobigny and Paris Commercial Courts from 2009 to 2013, Jean-Bernard Falco was appointed in November 2014 as " Fédérateur de la famille Tourisme à l'export " by Laurent Fabius, Secretary of Foreign Affairs and International Development. In June 2015, in light of the competition that French hoteliers face from unregulated furnished tourist accommodations, Jean-Bernard Falco decided to create, alongside his hotelier peers, the Association for Professional Accommodation and Tourism (AHTOP). He also became its President. In January 2021, he was named Knight of the Legion of Honor by President Emmanuel Macron. 

 

Céline Falco has an extensive experience in the hotel industry. Born into a family of four generations of hotel owners, she began her career in 2001 by becoming the manager of two Parisian hotels. In 2005, she founded Centaurus Hospitality Management (former Paris Inn Group), the Centaurus group's hotel management company, side by side with her husband, Jean-Bernard Falco, while ensuring that the values she has always held dear are honored: defending a truly human hotel industry where know-how is focused on customer satisfaction. By placing innovation at the heart of her strategy, she positions Centaurus as a pioneer and a leader in new trends in the hotel industry. In April 2014, Céline Falco was also appointed to the Board of Directors of Best Western France.

Grégory Pourrin graduated from the Savoie-Leman International Hotel School. He then held various positions that gave him the opportunity to gain a complete and multidisciplinary expertise in the hotel industry. In 2000, he began his career as a Sales Manager with the Compagnie Hôtelière des Alpes, before creating his own company in 2005, providing services and marketing for hotels and tourist residences. In 2008, he joined the Compagnie d'Hôtels Holding as Managing Director. Grégory Pourrin joined Jean-Bernard Falco and Céline Falco in 2011 as Managing Director of the hotel management company Paris Inn Group and was involved in the creation of Centaurus Group. He built an innovative organization and a growth strategy enabling the group to successfully expand its range of hotels and to open up internationally.

 

Isabelle began her career in the hotel industry at the age of 23 after studying International Business. Isabelle quickly became Operations Director and then Director of 2 Parisian four-star and three-star establishments with 289 rooms and 89 rooms part of The Gate Collection Hotel Group. In 2012, Isabelle made the Hotel du Collection get its 5 stars , which made the hotel the largest 5-star hotel in France with 480 rooms. In 2017, Isabelle left the group and became Managing Director of Sweet Inn Paris. Her expertise in operations enables this start-up to set up operational processes in Europe and Israel. In June 2019, Isabelle joined Centaurus Hospitality Management as Operations Director. Isabelle's mission is to assist hotel managers in the management of their establishment, to be the connection between the head office services and the hotels. Her department is composed of Food services, technical services, purchasing, customer service and operational projects.

Cécile joined Centaurus Hospitality Management in August 2019, after more than 20 years of experience in human resources in the hotel industry (France and Belgium). After a first experience in different hotel groups (Queen's Moat House, Golden Tulip, Millennium Hotels), she joined in 2009 the international hotel group Starwood Hotels & Resorts/ Marriott, first at the Sheraton Paris Airport, then at the Prince of Wales, to contribute to the success of the reopening of the establishment after more than two years of closure for renovation.This valuable diverse experience has contributed to giving her a "Business Partner" expertise in this evolving strategic function. Committed to conveying and bringing the company's values to life on a daily basis, she works within Centaurus Hospitality Management to implement bold and ambitious actions for all the teams, in order to contribute to the development of the employees and this dynamic and fast growing company.

Julien has a unique background in the hotel and travel technology industry with a deep knowledge and understanding of distribution, e-commerce, contract negotiations and large scale project management. Passionate about the luxury hotel industry, he began his career with Hilton where he spent twelve years in various hotel sales roles in France, then in the region - based in Dubai. He then moved to Starwood Hotels & Resorts where he held the position of Director of Global Sales Middle East, Greece & Turkey, before joining Accor in 2017 as VP Sales Mövenpick, then VP Sales Operations Accor, based in the headquarters. He is then in charge of ensuring the efficiency of global sales office operations, driving customer-focused sales strategy and process excellence across sales teams to meet customer and hotel needs.
In 2023, Julien joins Centaurus Hospitality Management as Sales & Marketing Director. He is responsible for Revenue Management, Sales, Digital and Communication departments, and is notably in charge of marketing the group's hotel portfolio and optimizing revenue.

3. DESIGNING SUSTAINABLE BUILDINGS 

Going beyond current environmental standards and regulations in the use and renovation of its existing hotels as well as in the construction of future properties.
 

MEASURING OUR GREENHOUSE GAS EMISSIONS AND IMPLEMENTING AN ACTION PLAN TO REDUCE THEM

Promote eco-friendly mobility options for employees and guests through training, awareness and installation of charging stations and bicycle parking, integrate responsibility criteria in supplier deliveries. 

 

REDUCING OUR WATER AND ENERGY CONSUMPTION 

Adopt a reasoned & optimized management of lighting and temperature, install water-saving devices and automatic systems for efficient and economical water management, integrate the objectives for energy consumption reduction for buildings open to the public into all its hotels, even those of less than 1,000m² (legal regulations apply to those greater than 1,000m²).


BETTER WASTE MANAGEMENT

Take action to reduce, recycle and recover waste, choose suppliers who practice responsible packaging, train employees in waste sorting and provide adapted sorting bins, raise the awareness of guests to reduce waste, eliminate single-use plastic and considerably reduce the use of paper in the client experience. 

 

FAVORING THE RENOVATION OF EXISTING BUILDINGS INTO ENERGY AND CARBON-EFFICIENT BUILDINGS. 

Choose bio-sourced and sustainable materials for renovations and works, obtain certification of the environmental quality of future construction projects, integrate sustainable mobility and renewable energy production on future properties as much as possible, renovate existing properties that have been identified as energy inefficient. 

Before joining the Centaurus group, Aurélien Delbarry held several financial positions for five years within the Caisse d'Epargne IDF Paris, Total Group and Banque de France, which allowed him to gain experience in the fields of performance management, investment analysis and business valuation. After three years as Finance Project Manager at Sanofi, in charge of improving the IT department's financial information systems and implementing best practices within IS Finance, Aurélien joined the financial department of the Accor group to become Head of the Corporate Financial Control division where he supervised accounting, financial control and consolidation of the parent company, and works to improve the accounting and financial tools of the management. Then in 2017, Aurélien became Head of Financial Communication and Shareholder Relations in charge of corporate publications and shareholder relations for the Accor group. As Chief Financial Officer of the Centaurus Group, Aurélien is now responsible for leading the privileged relationship with investors and shareholders, coordinating fundraising, supervising the group's quarterly orders and financial reporting, and steering the budget development phases and reforcasting cycles. Aurélien's mission is also to manage the transformation of accounting and financial services in the Group's growth dynamics, to secure development projects and to cover risks. Aurélien is a graduate of the Amiens School of Management in Finance and holds a Master's degree in Management Sciences from the University of Paris I Panthéon Sorbonne.

 

After more than eight years of experience in accounting firms where she was a corporate lawyer, Agnès joined the Centaurus Group in February 2021.

Her main mission is to ensure that obligations and deadlines are met in all contractual relations with the group's shareholders and privileged partners. In this role, Agnès is required to supervise all corporate legal tasks and, in fact, to lead the operational legal policy of the group's subsidiaries.

 

2. PLACING THE HUMAN AT THE HEART OF ITS PRIORITIES 

Helping employees be professionally fulfilled within the Centaurus Group and improving their quality of life at work and their wellbeing.

 

REINFORCING THE WELLBEING OF ITS TEAMS AT WORK 

cultivate the Family Spirit by implicating each of its employees, advocate inclusiveness and respect the differences of each individual, encourage physical activity with the in-house application SPART, reduce professional risks by organizing biannual information and prevention of medical risks sessions and by guaranteeing ergonomic equipment. 
 

ENCOURAGING OUR EMPLOYEES TO SHARE THEIR EXPERIENCES WITH EACH OTHER

organize exchanges between our Managing Director and the entirety of the group’s employees to share in-house news and answer questions in complete transparency, develop the sharing of know-how by encouraging communication between establishments, organize days to honor different professions, have get-togethers for joyous and more informal occasions (birthday celebrations, solidarity challenge #TousEn100ble celebrating the group’s 100 year History, end-of-year party in 2022 at the Parc des Princes…).
 

TRAINING AND SUPPORTING ITS EMPLOYEES THROUGHOUT THEIR CAREERS

Allow employees to evolve by proposing suitable training and encouraging mobility within the group, give access to the TALENT application, a hub for in-house news and a digital integration program to get to know the group and soon, an in-house skills development program, developed by the experts at the Centaurus Academy, to go beyond minimum requirements.
 

SHARING PROFITS AND REDUCING INEQUALITIES 

Allow 100% of its employees to benefit from an annual profit-sharing scheme by 2026, recognize and reward loyalty with seniority bonuses and a co-optation bonus for employees who recommend new talents. 

1. OFFERING A SUSTAINABLE EXPERIENCE TO ITS GUESTS

Proposing a new, more responsible way to travel to its guests, all while ensuring the wellbeing and serenity of all within the Centaurus Group’s establishments.

 

OFFERING MORE RESPONSIBLE CONSUMPTION ALTERNATIVES TO ITS GUESTS.

Propose activities with responsible partners and local players and eco-friendly mobility solutions, install equipment to ease waste sorting, raise client awareness and increase their participation in its CSR strategy, communicate to clients the carbon footprint of their stay and propose compensation solutions, among others.


ENSURING THE WELLBEING OF OUR GUESTS WHILE TAKING INTO ACCOUNT ITS ENVIRONMENTAL IMPACT 

Obtain the Green Key certificate for all its establishments by 2026 (to date, five of its establishments have obtained it), digitalize its hotels through the launching of a web app to make the client experience more innovative and responsible. 

FOCUSING ON COMMITTED PARTNERS 

Create a responsible purchasing policy and a referencing center that centralizes environmental expectations, use only eco-certified cleaning and maintenance products, limit the number of suppliers so as to reduce transport, use local products and respect animal wellbeing in all its restaurants.

 

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